Operations & Project Management

My expertise lies in optimizing internal processes, coordinating complex projects, and leading teams to achieve operational excellence. I transform abstract goals into actionable plans, ensuring seamless execution and measurable results.

Strategic Process Optimization:

Spearheaded the management of daily operations, significantly enhancing efficiency and streamlining workflows across diverse departments.
Developed and meticulously documented Standard Operating Procedures (SOPs), process maps, and internal communication templates, ensuring consistent and smooth operations.
Orchestrated critical handovers and meticulously tracked project statuses across marketing, research, and technology teams, ensuring cross-functional alignment.
Seamlessly coordinated project requirements, effectively aligning timelines between project delivery and design teams to meet key milestones.
Precision Task Management & Insightful Reporting:

Implemented and maintained robust daily task trackers, diligently monitoring progress and ensuring the timely completion of all assignments.
Consolidated diverse activities across departments into clear, concise one-page summary reports, providing senior management with actionable insights on a daily and weekly basis.
Designed and managed intuitive reporting dashboards, delivering real-time insights and fostering transparency in overall project progress.
Empowering Team & Talent Development:

Played a pivotal role in assisting with the hiring and comprehensive training of interns, including strategic task distribution, weekly performance evaluations, and structured onboarding.
Successfully supervised and onboarded international interns through programs like VirtualInternships (University of Cincinnati, US), fostering a dynamic environment for cross-cultural collaboration.
Provided impactful onboarding to a senior sales professional from the US, showcasing strong leadership and expertise in knowledge transfer.